KNOWLEDGE

SKILLS

BEHAVIOURS & VALUES

Organisational Knowledge

Product, Service & Sector Knowledge

Market Knowledge

Customer Knowledge

Commercial & Financial Acumen

Sales Planning & Preparation

Customer Engagement

Customer Needs Analysis

Propose & Present Solutions

Negotiate

Closing Sales

Gathering Intelligence

Time Management

Collaboration & Team-Work

Customer Experience Management

Digital Skills

Leadership

Ethics & Integrity

Proactivity

Self-Discipline

Resilience & Self-Motivation

Continuous Professional Development