Complete this assessment to attain your certificate worth 10 CPD Points
Click the button below to start.
Question 1 of 10
What should you always include in your communications?
Images
Personal contact details
Call to action
Question 2 of 10
How to respond to a customer requesting you drop the price?
Agree, but ask what they would like removed from the proposal
Hold them to the full price
Agree to a 50% discount for a quick sale
Question 3 of 10
What did the acronym TAT stand for?
Time, Attention, Trust
Together, Aspire, Target
Turn up, Achieve, Track
Question 4 of 10
What does Sharon believe is the most required skill to be successful?
Great with numbers
Communication
Organised
Question 5 of 10
Julie said "Sales isn't about revenue, it's about…"
Lifetime value
Easy wins
One-off partnerships
Question 6 of 10
What role does the sales person play in the 'Hero's journey'?
Mentor
Hero
Villain
Question 7 of 10
What percentage of sales is generated from previous customers?
30-40%
50-60%
70-80%
Question 8 of 10
What are the 3D's?
Disconnect, derail, devalue
Dialogue, discovery, decision
Demonstrate, deliver, dedicate
Question 9 of 10
What type of seller did Adrian say you should aim to be?
Authorative
Emotive
Authentic
Question 10 of 10
What percentage of decisions is the rational mind responsible for?
5-10%
10-20%
20-30%