check

How to Succeed in Sales

Complete this assessment to attain your certificate worth 10 CPD Points

Click the button below to start.

Start

Question 1 of 10

What should you always include in your communications?

A

Images

B

Personal contact details

C

Call to action

Question 2 of 10

How to respond to a customer requesting you drop the price?

A

Agree, but ask what they would like removed from the proposal

B

Hold them to the full price

C

Agree to a 50% discount for a quick sale

Question 3 of 10

What did the acronym TAT stand for?

A

Time, Attention, Trust

B

Together, Aspire, Target

C

Turn up, Achieve, Track

Question 4 of 10

What does Sharon believe is the most required skill to be successful?

A

Great with numbers

B

Communication

C

Organised

Question 5 of 10

Julie said "Sales isn't about revenue, it's about…"

A

Lifetime value

B

Easy wins

C

One-off partnerships

Question 6 of 10

What role does the sales person play in the 'Hero's journey'?

A

Mentor

B

Hero

C

Villain

Question 7 of 10

What percentage of sales is generated from previous customers?

A

30-40%

B

50-60%

C

70-80%

Question 8 of 10

What are the 3D's?

A

Disconnect, derail, devalue

B

Dialogue, discovery, decision

C

Demonstrate, deliver, dedicate

Question 9 of 10

What type of seller did Adrian say you should aim to be?

A

Authorative

B

Emotive

C

Authentic

Question 10 of 10

What percentage of decisions is the rational mind responsible for?

A

5-10%

B

10-20%

C

20-30%

Confirm and Submit